Restaurant servers maintain composure through countless interactions, but certain diner behaviors secretly test their patience. Understanding these common faux pas helps create a more pleasant experience for everyone involved. Here are the behaviors that make servers internally sigh.
Phone conversations during order taking
Nothing disrupts the flow of service more than attempting to take an order while a guest is absorbed in their phone. Servers report this as their top frustration, as it creates delays that impact other tables and often results in order errors when guests attempt to multitask.
When servers approach your table, giving them your brief attention ensures accuracy and efficiency. If you must take a call, a quick “excuse me” gesture goes a long way.
Musical chairs after ordering
Switching seats after placing orders creates confusion when food arrives. Servers memorize positions to ensure proper food delivery, and seat-swapping increases the risk of items going to the wrong person.
If you need to change seats, inform your server during your next interaction. This small courtesy helps maintain smooth service and prevents cold food from circling the table in search of its rightful owner.
Snap and wave signals
Servers universally detest finger snapping or aggressive waving. These gestures feel demeaning and disrupt their carefully planned service routine. Making eye contact and giving a slight nod works much better.
Professional servers constantly scan their sections, meaning polite gestures get noticed quickly. When you need assistance, patience and respect yield faster results than demanding attention.
Stacking plates at the end of meals
While well-intentioned, customer plate stacking often creates more work. Servers develop specific techniques for efficient clearing, and DIY stacking frequently results in precarious piles that risk spills or breaks.
Servers appreciate the thought but prefer handling the clearing process themselves. Simply placing utensils together on finished plates signals you’re done without creating potential hazards.
Unattended children in the dining room
Children wandering the restaurant create safety hazards for servers carrying hot plates and full drinks. Restaurant staff worry about accidents while trying to maintain service quality.
Keeping children seated or supervising their movement through the restaurant protects everyone’s safety and dining experience. Many restaurants offer activity packs to help keep young diners entertained at the table.
Post-meal lingering during peak hours
Extended stays after finishing meals during busy periods impact server earnings and other guests’ waiting times. While not rushing is important, being mindful of peak dining hours shows consideration for both staff and waiting customers.
For extended conversations, consider moving to the restaurant’s bar area or lounge if available. This allows servers to reset tables while you continue enjoying the establishment’s atmosphere.
Restaurant service works best as a partnership between diners and staff. Small adjustments to dining habits create smoother experiences for everyone. Next time you dine out, these insights will help you become the type of customer servers appreciate.
